Heineken | ‘The digital backbone: not an IT project but a business transformation’
October 28, 2024
Members in the News! In this interview from CIOday, Nominee Ing Yan Ong, CIO Heineken, tells us, ‘Heineken has grown in 160 years because we have very good connections with our consumers, customers, suppliers and employees. The biggest challenge we see, across the board, is that the nature of those connections is substantially changed by digital.
Ing Yan Ong has been CIO at Heineken for nine years, operating in 80 countries through operating companies that have always operated relatively autonomously. This changed a few years ago with a major movement towards standardisation and harmonisation, of which Ing Yan is one of the main initiators.
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